Herkimer Prism Hoop Charms
Each piece of Token Jewelry is made with love in our Eau Claire, Wisconsin studio by a small team of skilled makers. Our talented team includes Founder, Sarah Willger, who has been making jewelry since 2005. Quality is incredibly important to Sarah and we want you to absolutely love your jewelry. This is one of the many reasons we offer a 90-day warranty and 30-day return/exchange. For more information on our warranty click here.
Shipping: We offer a variety of USPS shipping options, including Priority Express and First Class. All orders will ship within 3-5 business days via First Class USPS unless otherwise specified at checkout. See shipping for more info.
Returns: We accept unworn pieces in their original condition within 30 days of receipt for return or exchange. See returns for more info.
Token is proud to use sustainably sourced + recycled materials to create each handmade style.
We use 14k gold fill and sterling silver metals that are hypoallergenic and waterproof.
We would looove to see your Token on Instagram! Follow us at @tokenjewelrydesigns and 'tag your token'! Also, hit us with a review and tell us how we're doing! Can't wait to hear from you! xo
We want you to absolutely love your Token Jewelry. If something’s not quite right, we’re here to make it easy.
To request a return or exchange, please log in to your customer portal here.
We will accept unworn pieces in their original condition within 30 days of receipt for return or exchange. Please note that certain items are not eligible for return and will be marked as final sale.
Please allow 3-5 working days for our small team of artisan makers to create your handmade jewelry. We ship via First Class USPS. If your order is time sensitive, please choose USPS Priority or Priority Express shipping at checkout. We will do our best to expedite production.
Please note: Production time may increase during some sales or promotions.
Please visit our Shipping FAQ page for more details.
We love what we do and put thoughtful care into each piece of jewelry we create. Despite our best efforts, minor flaws can occur during production. We offer a 90 day warranty that covers defects such as a faulty clasp, broken chain or other material imperfections.
If you need to request a repair or replacement within 90 days of the original purchase date, please contact us at orders@tokenjewelry.com. Repairs outside of the warranty are subject to a fee.
Our warranty does not cover excessive wear or improper care of your jewelry, permanent jewelry, charms or items marked Final Sale.