Shipping & Production

Our collection of jewelry is handmade in our Eau Claire studio. Please allow 3-10 working days for delivery of your item(s). Please note that during some sales or promotions, production time may increase. You will receive a shipping confirmation email when your order ships.

We ship via First Class USPS. Standard shipping does not include insurance and has limited tracking information. If your order is time sensitive, please choose USPS Priority shipping at checkout and we will do our best to expedite production. However we do offer an optional Route Package Protection at checkout which protects against loss, theft, or damage in transit.

Token Jewelry is not responsible for packages that are lost or stolen in transit or returned to us due to an incorrect address. If you package is lost/stolen, we recommend contacting USPS directly.

returns, exchanges + warranty